Intrigue abounds at the Grand Waimea Hotel, an exclusive Hawaiian escape for the wealthy, powerful and beautiful. Hawaiian-born Jason Matthews runs the hotel as the assistant manager and makes sure every guest gets everything they need. But when former flame, Nicole Booth, arrives as the hotel's new Director of Guest Relations, Jason's world is turned upside down. But the Grand Waimea owner, Vincent Colville, is staying on top of him to make sure his past with Nicole won't affect their work life. Just as interesting as the hotel's wild and crazy clientele is its staff, which is filled with friends, thrill-seekers, con artists, and dreamers in paradise. Waitress M.J. Bevans, Jason's surrogate little sister and roommate, is just waiting for her t-shirt design business to blossom into a fashion empire. Chris Remsen runs an adventure company that caters to Waimea guests. Bartender Frankie Seau keeps those guests well-lubricated while trying to hide a mysterious past.
